Privacy Policy

Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Company information
• Job title and role
• Contact preferences

Microsoft 365 Data

Through your authorized Microsoft 365 connection, we access:

• License assignment information
• User activity logs and usage patterns
• Subscription details and billing information
• User directory information (names, departments, status)
• Application usage statistics

Usage and Analytics Data

We automatically collect:

• Platform usage patterns and feature utilization
• Performance metrics and optimization results
• Browser type, device information, and IP address
• Cookies and similar tracking technologies

How We Use Your Information

License Optimization

• Analyze Microsoft 365 usage to identify optimization opportunities
• Detect inactive users and unused licenses
• Generate cost savings recommendations
• Automate license adjustments with your approval

Service Provision

• Provide dashboard analytics and reporting
• Send notifications about optimization opportunities
• Deliver customer support and technical assistance
• Process payments and billing

Platform Improvement

• Enhance our optimization algorithms
• Develop new features and functionality
• Conduct security monitoring and fraud prevention
• Analyze platform performance and reliability

Data Security and Protection

Security Measures

We implement industry-standard security practices:

• End-to-end encryption for data transmission
• AES-256 encryption for data at rest
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• Industry-standard security protocols

Microsoft Integration Security

Your Microsoft 365 connection is secured through:

• OAuth 2.0 authentication with Microsoft Azure AD
• Minimal required permissions (read-only for most data)
• Regular token refresh and validation
• Ability to revoke access at any time

Data Sharing and Third Parties

We Do Not Sell Your Data

We never sell, rent, or trade your personal or Microsoft 365 data to third parties.

Limited Sharing

We may share aggregated, anonymized data with:

• Service providers who assist with platform operations
• Analytics providers for platform improvement (no personal data)
• Legal authorities when required by law

Microsoft Partnership

As a Microsoft partner, we may share aggregated usage statistics with Microsoft to improve their services, but never personal or company-specific information.

Your Rights and Choices

Access and Control

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a standard format
• Revoke Access: Disconnect Microsoft 365 integration at any time

Communication Preferences

You can control:

• Email notifications and alerts
• Marketing communications
• Platform update notifications
• Optimization recommendations

Data Retention

We retain your data only as long as necessary for:

• Active accounts: Duration of service plus 90 days
• License optimization data: 24 months for trend analysis
• Billing records: 7 years as required by law
• Support tickets: 3 years for service improvement

You can request early deletion of your data by contacting our support team.

International Data Transfers

Your data may be processed in:

• United States (primary data centers)
• European Union (EU users)
• Other regions where Microsoft Azure operates

We ensure appropriate safeguards through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions where applicable
• Microsoft's Global Data Protection Addendum

Changes to This Policy

We may update this Privacy Policy to reflect:

• Changes in our data practices
• Legal or regulatory requirements
• New features or services

We will notify you of significant changes via email or platform notification at least 30 days before they take effect.

Contact Information

For questions about this Privacy Policy or your data: